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TimeTECH has a dedicated team of support staff with an average of over 10 years of experience to help address any issues or questions you may have about our time and attendance system. After you go live with the TimeKeeper system you will fall into our Support Services. At TimeTECH it is our mission to continue excellence in Customer Service and Support. We offer a Support Help Desk, which is manned by dedicated TimeKeeper specialists. The Help Desk is here to provide you with the assistance you need in a timely manner. Our optional support packages include: - Software Support:
- Guaranteed 2 Hour telephone response during business hours
- Unlimited toll free support
- Help desk manned by Timekeeper Certified support staff with an average of 10 years experience
- Bilingual support
- Dial-in diagnostics
- Version updates
- On-site visits when necessary
- Remote assistance to save you time
- Maintenance of historical information on every call
- Email service for programming changes
- Custom online account with personal user login to access important TimeTECH documents anywhere
Hardware Support: - Unlimited toll free support
- Site support when necessary
- All parts and labour included
To contact our support department for service fill in our request form below or contact our helpdesk us at:
Toronto: 1-877-392-2205
Montreal: 1-888-854-7777
Email:
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Request for Service
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Brochures
Download our product brochures here!
Hours of Business
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Monday |
8:30-5:00 |
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Tuesday |
8:30-5:00 |
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Wednesday |
8:30-5:00 |
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Thursday |
8:30-5:00 |
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Friday |
8:30-5:00 |
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Saturday |
Closed |
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Sunday |
Closed |
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� 2009 TimeTECH
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TimeTECH is one of the world�s leading developers of fully customizable time and attendance management systems. TimeTECH�s solutions serve as a management tool in organizations ranging from 10 employees to 20,000+. TimeTECH�s solutions are being used in many industries such as manufacturing, retail, transportation, healthcare, long term care facilities and more. With more than 8,000 installations around the world, TimeTECH is truly one of the most versatile employee tracking systems available and has been saving organizations thousands of dollars in operational costs. TimeTECH�s North American corporate headquarters is located conveniently just outside of Toronto in Mississauga Ontario to offer superior sales and support services to our customers. For more information on TimeTECH call 1-877-816-8463 (TIME).
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